At Ruff Retreat, our mission is rooted in ethical integrity, environmental responsibility, and support for local and global communities. This commitment guides every sourcing decision we make. Our products are more than just items - they’re an extension of our values, and we expect the same from those who help us create them.

Supporting British Manufacturing

We prioritise working with UK-based manufacturers and artisans. By choosing British suppliers, we:

Support local economies and traditional craftsmanship

Reduce transport emissions through shorter supply chains

Maintain close relationships with makers to ensure quality, traceability, and ethical practices

Ensure alignment with UK labour laws and environmental regulations

British-made products form the foundation of our range, and we will always look locally first when developing new items.

Fair Trade & Accredited Global Partnerships

In addition to our commitment to UK manufacturing, we work selectively with Fair Trade-certified and ethically accredited international partners. These relationships are built on the same high standards we expect from all our suppliers.

We only engage overseas partners who meet the following requirements:

Accreditation through WFTO, Fair Trade International, amfori BSCI, or equivalent bodies

Transparent, traceable supply chains

Verified fair wages, safe working environments, and zero tolerance for forced or child labour

Use of sustainable materials and eco-conscious production practices

Willingness to undergo ethical audits and maintain open, cooperative communication

These partnerships allow us to incorporate specific materials or craftsmanship not available locally, while remaining true to our ethical values.

Zero Tolerance for Greenwashing or Exploitation

Ruff Retreat will not engage with any supplier who:

Misrepresents their ethical or environmental credentials

Fails to meet compliance with relevant labour or environmental standards

Uses exploitative labour practices, unsustainable production, or excessive plastic packaging

Lacks transparency in sourcing or production

Shared Responsibility

We believe in long-term, transparent, and mutually supportive partnerships with all our suppliers. To that end, we ask every supplier—whether UK-based or overseas—to commit to:

Upholding the principles outlined in this Code of Conduct

Participating in open dialogue around accountability and improvement

Continuously exploring ways to enhance